Privacy Policy

Last updated: June 19, 2025

Effective Date: January 1, 2025

At ROK Electronics LLC ("we", "our", or "us"), your privacy is important to us. This Privacy Policy explains how we collect, use, and protect your personal information when you visit our website or interact with our services.

1. Information We Collect

We may collect the following personal information from you:

  • Name, phone number, and email address
  • Device details submitted through our trade-in forms
  • Payment and shipping information (for purchases)
  • Messages or inquiries sent through our contact forms or chat systems
  • IP address, browser type, and usage data (via cookies and analytics tools)

2. How We Use Your Information

We use your data to:

  • Respond to your inquiries or service requests
  • Provide trade-in estimates and process purchases
  • Improve our website, products, and customer service
  • Send updates related to your order or trade-in
  • Comply with legal obligations

3. Data Sharing and Third Parties

We do not sell your personal data. However, we may share information with trusted third parties such as:

  • Payment processors (e.g., Stripe)
  • Delivery services
  • Analytics and advertising tools (e.g., Google Analytics, Meta Pixel)

4. Data Protection

We implement appropriate technical and organizational measures to safeguard your personal data. Access to your data is restricted to authorized personnel only.

5. Your Rights

You have the right to:

  • Access your personal data
  • Request corrections or updates
  • Request deletion (where applicable)
  • Withdraw consent for future communications

To exercise your rights, please contact us at [email protected].

6. Cookies

We use cookies to improve your browsing experience and analyze site traffic. You can manage your cookie preferences in your browser settings.

7. Changes to This Policy

We may update this Privacy Policy from time to time. Any changes will be posted on this page with a revised effective date.

8. Contact Us

ROK Electronics LLC

7901 4TH ST N STE 300, ST. PETERSBURG, FL 33702

Email: [email protected]

WhatsApp: +1 786 736 7269