Terms and Conditions

Last updated: June 20, 2025

Effective Date: January 1, 2025

1. Introduction

These Terms and Conditions ("Terms") govern your access to and use of products and services provided by ROK ELECTRONICS LLC ("we", "us", "our"). By accessing our website, placing an order, or engaging in business with us, you agree to these Terms.

2. Company Overview

ROK ELECTRONICS LLC is a U.S.-based company specializing in the sourcing, wholesale, and retail sale of electronics and accessories. We sell and ship products worldwide, with a commitment to quality and customer satisfaction.

3. Orders and Payment

  • All orders are subject to product availability and acceptance by ROK ELECTRONICS LLC.
  • Prices are listed in U.S. Dollars (USD) unless otherwise stated.
  • Accepted payment methods include credit/debit cards, PayPal, wire transfers, and other options shown at checkout.
  • We reserve the right to cancel or refuse any order at our discretion.

4. Shipping and Delivery

  • We offer domestic and international shipping.
  • Shipping costs and estimated delivery times will be provided at checkout.
  • Customers are responsible for any applicable customs duties, taxes, or import fees.

5. Returns and Refunds

  • Return eligibility varies by product category. See our Return Policy page for details.
  • To request a return, contact us within 14 days of receiving the product.
  • Returned products must be unused, in original packaging, and accompanied by proof of purchase.

6. Warranty

  • Some products come with a limited manufacturer’s warranty. Warranty terms vary by product.
  • Warranty does not cover misuse, physical damage, unauthorized repairs, or normal wear and tear.
  • To make a warranty claim, please contact us with your order number and issue description.

7. Limitation of Liability

ROK ELECTRONICS LLC is not liable for indirect, incidental, or consequential damages. Our total liability is limited to the amount paid for the product or service in question.

8. Intellectual Property

All content on our website, including logos, product images, text, and design elements, are the intellectual property of ROK ELECTRONICS LLC and may not be used without written permission.

9. Governing Law

These Terms are governed by the laws of the State of [Insert State] and applicable federal laws of the United States. Any disputes shall be resolved in the courts of [Insert County/State].

10. Contact Us

ROK ELECTRONICS LLC

Email: [email protected]

Whatsapp: +1 786 736 7269

Address: 7901 4TH ST N STE 300, ST. PETERSBURG, FL 33702